Terms & conditions
General
Using the website implies that you accept these terms. We occasionally update these terms so please refer back to them in the future.
You are permitted to use our website for your own purposes and to print and download material from this website provided that you do not modify any content without our prior written consent. Any and all material on this website must not be republished online or offline without our prior written permission.
The copyright and other intellectual property rights in all material on this website are owned by us and must not be reproduced without our prior written consent.
No part of this website may be reproduced without our prior written permission.
We will not be liable if this website is unavailable at any time.
Any links to third party websites located on this website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content.
If you would like to link to this website, you may only do so on the basis that you link to, but do not replicate, any page on this website and you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us.
If you choose to link to our website you shall fully indemnify us for any loss or damage suffered as a result of your actions.
We take all reasonable steps to ensure that the information on this website is correct. However, we do not guarantee the correctness or completeness of material on this website. Neither we nor any other party (whether or not involved in producing, maintaining or delivering this website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss.
Law and Jurisdiction
This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.
Privacy
We do not use cookies or other tracking code on this site. No data is collected by us during your visit. If you purchase a product your details are held by Paypal or eBay depending on your country. If you subscribe to the newsletter your details are held by Mailer Lite. Emails from Mailer Lite currently contain a 'tracking pixel' that allows Mailer Lite to see if you have read the email. Please visit their sites to view their Privacy polices.
Subscribers
We do not share your details with anyone.
You can unsubscribe anytime from our emails and manage your preferences from the links provided in those emails.
Store
All sales are final. We do not offer returns or exchanges.
Payment
Payment is made securely via Paypal. You do not need an account with Paypal to use this service. You can use a debit or credit card, simply enter your card information when prompted, and your account will be securely charged. You will receive an email from PayPal once we have dispatched your order.
EU orders are taken by eBay and eBay will deal with all order details.
Customs duties, VAT and taxes
We ship from the UK. Packages shipped outside of the UK may incur taxes and/or duties based on your country’s fees and policies. We are legally obligated to enter the value of contents on customs forms.
EU Customers are now sent to our eBay store where EU VAT & customs are included in the sale.
Cancellations
We may cancel your order based on your country of delivery if we cannot provide an approved service. We may also cancel your order if we are out of stock. You will be refunded in full.
Delivery
All products are shipped from the UK using Royal Mail - packages weighing over 1kg are shipped by courier, which may incur additional costs. We will contact you to confirm before sending.
Orders are shipped Monday to Friday. Delivery times vary by destination
ROYAL MAIL ESTIMATED SHIPPING TIMES
United Kingdom 2-10 working days
Europe 1-2 weeks
USA & Canada 1-2 weeks
Rest of World 1-4 weeks
eBay Store
The eBay store is provided to facilitate the sale of products to the EU. eBay includes the payment of EU VAT and customs at checkout and means customers are not charged at the point of delivery.
If you want do not wish to use eBay we can provide you will a PayPal link but you will be liable for charges upon delivery.
UK customers are also welcome to use the store.
Environmental impact
We aim to minimise our impact on the environment by using paper from sustainable sources and vegetable-based inks for printing.