Using the website implies that you accept these terms. We occasionally update these terms so please refer back to them in the future.
You are permitted to use our website for your own purposes and to print and download material from this website provided that you do not modify any content without our prior written consent. Any and all material on this website must not be republished online or offline without our prior written permission.
The copyright and other intellectual property rights in all material on this website are owned by us and must not be reproduced without our prior written consent.
No part of this website may be reproduced without our prior written permission.
We will not be liable if this website is unavailable at any time.
Any links to third party websites located on this website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content.
If you would like to link to this website, you may only do so on the basis that you link to, but do not replicate, any page on this website and you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us.
If you choose to link to our website you shall fully indemnify us for any loss or damage suffered as a result of your actions.
We take all reasonable steps to ensure that the information on this website is correct. However, we do not guarantee the correctness or completeness of material on this website. Neither we nor any other party (whether or not involved in producing, maintaining or delivering this website), shall be liability or responsible for any kind of loss or damage that may result to you or a third party as a result of your or their use of our website. This exclusion shall include servicing or repair costs and, without limitation, any other direct, indirect or consequential loss.
This Legal Notice shall be governed by and construed in accordance with English law. Any dispute(s) arising in connection with this Legal Notice are subject to the exclusive jurisdiction of England and Wales.
We do not use cookies or other tracking code on this site. No data is collected by us during your visit. If you purchase a product your details are held by a third party.
We do not share your details with anyone.
You can unsubscribe anytime from our emails and manage your preferences from the links provided in those emails.
All sales are final. We do not offer returns or exchanges.
All payment enquires should be addressed to the payment processor. Order enquires please email hello@superalpine.co.
We use the following third parties to provide services.
PayPal - Payment processing
Stripe - Payment processing
Big Cartel - Order system
MailerLite - Email subscriptions
Anchor - Podcast hosting and distribution
Amazon - Kindle books downloads and payment
Apple - Apple books downloads and payment
Booking.com - Accommodation booking
We ship from the UK. Packages shipped outside of the UK may incur taxes and/or duties based on your country’s fees and policies. We are legally obligated to enter the value of contents on customs forms.
We may cancel your order based on your country of delivery if we cannot provide an approved service. We may also cancel your order if we are out of stock. You will be refunded in full.
All products are shipped from the UK using Royal Mail - packages weighing over 1kg maybe shipped by courier, which may incur additional costs. We will contact you to confirm.
Orders are shipped Monday to Friday. Delivery times vary by destination
You will recieve an email once your order is shipped, including tracking if applicable.
United Kingdom 2-10 working days
Europe 1-2 weeks
USA & Canada 1-2 weeks
Rest of World 1-4 weeks
We aim to minimise our impact on the environment by using paper from sustainable sources and vegetable-based inks for printing.